Incident desk
Escalation matrix with RACI owners, 2-hour response SLA, and templated communications for buyers, QA, and regulators.
Bookings • filings • recoveries
Services built around cut-offs, not slide decks.
Khan-trading assigns carrier, customs, and finance leads to the same lane. You see one chain of custody from booking reference to proof of delivery — with a single escalation path when weather, strikes, or FX move the goalposts.
Berth-aware planning
Doc pack QA
Cold-chain desk
Contingency swaps
Browse service modules
Live ops KPIs
Performance pulse
98.2%
SLA adherence
Across corridors: mirrored suppliers, pre-booked freight, automated recoveries.
14
Cross-functional pods
Textiles, PPE, construction inputs, packaging, food labs, med & lab gear.
0.7%
Defect rate
Layered QC, inline labs, and supplier coaching vs. typical industry baselines.
24/7
Control desk
One escalation line for bookings, docs, compliance, financing, and government relations.
Modular stack
Service modules
Market scans, rapid RFQs, vetting, onboarding, and scoring across active trade lanes — so sourcing decisions stay traceable.
- Source lists and factory dossiers
- ESG and compliance scoring
- Financial stress tests
Inline inspectors, lab partners, packaging and labeling playbooks, consolidation hubs — production reality, not slide promises.
- Inline and pre-shipment audits
- Golden samples and lab routes
- Deviation and CAP tracking
Booking, routing, consolidation, and landed-cost control with mirrored carriers and clear exception ownership.
- Mode and routing optimizer
- Carrier and broker desk
- Exception and recovery team
Country-of-origin, HS code, ESG, social audits, and a documentation command center tied to each SKU.
- Regulatory radar and alerts
- ESG scorecards and training
- Certification upkeep
Supplier financing, currency protection, insurance corridors, and duty drawback — aligned with logistics, not siloed.
- Working capital rails
- FX and commodity hedges
- Claims and insurance desk
War-room dashboards, doc automation, API integrations, and collaborative runbooks your ops team can actually run.
- Live KPI cockpit and alerts
- Document and milestone automation
- Scenario simulators
Execution, not slides
Modules and playbooks map to real cargo — holds, yards, and handoffs — before we touch the next lane lifecycle step.
Lane lifecycle
Operating workflow
Blueprint
Intake KPIs, target SKUs, budget, compliance gates. Build mirrored supplier + logistics matrix.
Launch
Source + validate, negotiate, stage tooling, lock freight, wire recovery and QC budgets.
Operate
Execute orders, share dashboards, trigger inspections, monitor ESG, auto-generate docs.
Optimize
Quarterly war-room: refresh playbooks, renegotiate lanes, recalibrate buffers, rollout new SKUs.
Playbooks
Recovery budgets
Pre-authorized funds for expedites, remakes, and legal that keep shipments on schedule without extra approvals.
Compliance radar
Automated monitoring of import bans, labeling changes, duty shifts, and ESG directives mapped to each SKU.
Digital twin
Scenario modeling for demand spikes, port closures, or supplier churn with recommended swaps and cost impacts.
Corridor coverage
Where we run lanes
Knit, woven, and technical fabrics with vetted mills — compliance paths aligned to FDA/CE and buyer requirements where they apply.
- Seasonal and program runs with predictable lead times
- Technical packs and test history per style
- Contingency mills when capacity or quality drifts
Stone, tiles, engineered panels, HVAC kits — on-site QC and staged releases so sites don’t stall on missing batches.
- Consolidation and inspection before main leg
- Load balancing across regions when lanes tighten
- Documentation matched to local building codes
Food-safe packaging, corrugate, and private-label lines with lab partners and artwork automation — shelf-ready, not “almost”.
- Artwork and barcode change control
- Food-contact and shelf-life lab routes
- Replenishment aligned to retail calendars
Diagnostics, disposables, and equipment mapped to MDR/ISO13485 with cold-chain orchestration and audit-ready trails.
- Serialization and batch traceability
- Cold-chain milestones and exception playbooks
- Supplier qualification aligned to device class
Tenders, framework agreements, and offset programs with localized compliance and financing structures that survive review.
- Document sets aligned to tender gates
- Local partner and compliance checkpoints
- Financing rails that match award timelines
Multi-country store and e-commerce launches with SKU localization, labeling compliance, and replenishment that doesn’t fight the DC.
- Assortment and pack size by market
- Labeling and compliance per channel
- Rollout waves with cut-off discipline
Track record
Case studies
Services
FAQ
How does an engagement usually start?
Short intake on SKUs, lanes, KPIs, and compliance gates — then a phased plan: sourcing or carrier desk, QC and docs, and a control-tower view. No multi-month deck before first cargo.
What is included in “one chain of custody”?
Aligned ownership across booking, customs filings, finance, and exceptions — one escalation path with shared references instead of separate email threads per function.
Do you commit to fixed SLAs?
SLAs are agreed per program and lane — mode, corridor, and product class drive what is realistic. We quote measurable targets (response, doc turnaround, milestone pings) in writing.
Who owns compliance and ESG on a lane?
A named filings and compliance track tied to your SKU mix — regulatory radar, certs, and audit trails — with the same desk that sees logistics and finance, not a siloed “policy” team.
Can we start with one corridor or product line?
Yes. Many programs begin with a single lane or category, then expand once playbooks and buffers are proven.
Next step
Plug Khan-trading into your operation
Send us your BOM, KPIs, or biggest procurement headache. We’ll return a phased rollout with pods, dashboards, recovery budgets, and cost-to-serve model within a week.
Brief the team